Frequently Asked Question

    About reservation and use

  • What time is the check-in and check-out?
    The check-in time: 3 p.m. ~ 6 p.m. The check-out time: ~ 10 a.m.

  • Is there a cancellation fee?
    I’m afraid if you cancel due to your circumstances, the fee shown below will be charged.
    ・On the day ~ 7 days before: 100%
    ・8 days before ~ 30 days before: 50%
  • What is the payment method?
    We accept cash, credit card and various QR code payments.
  • Is it possible to stay with my doggy?
    Yes. We will offer a room where you can stay with your doggy.
    Please select a “Doggy Dome,” where you can stay with your pet on the Reservation page when making a reservation.
    ・Only dogs are allowed to stay at our facility.
    ・There is no limit to the number of dogs and which kind of dog you can bring to our facility.
  • Is there anything I have be careful about when bringing my pet?
    When you come here with your doggy, it is mandatory to bring a proof of rabies vaccination.
    We kindly ask you to bring and present it when you check in.
    *If your pet cannot get vaccinated due to unavoidable circumstances, please contact us once.
  • About rooms and equipment

  • Do you have an air conditioner?
    Yes. Each of the tents and eating space has an air conditioner, so you can have a wonderful time throughout the year.
  • What amenities do you have in each room?
    Please check out the details on the Room page.
  • Is it possible to have a BBQ and meal even if it rains?
    Yes. Each eating space is a building type, so even when it is rainy and bad weather, you can comfortably enjoy BBQs in any seasons.
  • Do you have a shower and bathroom (toilet)?
    Yes. The mobile houses installed in each building have a bathroom equipped with a bathtub and a toilet individually.
  • About food

  • Is it possible to bring my ingredients and beverages?
    Yes. You can freely bring them, use an induction cooktop and BBQ grill(Charged) installed in a room and enjoy your original glamping.
    *I am afraid we do not have a frying pan or pot. If necessary, please bring them freely.
  • Is it possible to bring cooking tools such as a BBQ grill and gas stove?
    I am afraid it is not allowed to bring fire-causing devices in terms of safety.
    If you would like to have a BBQ with the Sudomari plan, please select an electric BBQ grill set(Charged) from Options on the Reservation page.
    There is an induction cooktop in a kitchen, so if you bring a frying pan and pot, it will be useful when cooking.
  • Is it possible to order only breakfast and dinner?
    Yes. Please make a reservation for the Sudomari plan and select “only breakfast” and “only dinner” according to your preferences.
  • Is it possible to have a BBQ outside?
    Yes. When the weather is good, it is possible to take a BBQ grill and tables out of a room, move them to each of the deck space and have a BBQ outside.
    Please feel free to ask our staff if you need help.
  • Others

  • Can we do a bonfire?
    There are individual fire pits in the garden space in each building, so you can enjoy a bonfire privately.
    ■You can use a basket of firewood for free.
    If you need additional firewood, we sell a basket of firewood for 1,100 yen.
    *In terms of safety, I am afraid it is not allowed to bring your own bonfire stand or firewood.
  • Is it possible to do fireworks?
    Yes. However, you can do only sparklers until 9 p.m.
    I am afraid you cannot do fireworks that make big noises or skyrocket fireworks.