Frequently Asked Question

    About reservation and use

  • What time is the check-in and check-out?
    The check-in time: 3 p.m. ~ 6 p.m. The check-out time: ~ 10 a.m.

  • Is there a cancellation fee?
    I’m afraid if you cancel due to your circumstances, the fee shown below will be charged.
    ・On the day ~ 7 days before: 100%
    ・8 days before ~ 30 days before: 50%
  • What is the payment method?
    We accept cash, credit card and various QR code payments.
  • Is it possible to stay with my doggy?
    Yes. We will offer a room where you can stay with your doggy.
    Please select a “Doggy Dome,” where you can stay with your pet on the Reservation page when making a reservation.
    ・Only dogs are allowed to stay at our facility.
    ・There is no limit to the number of dogs and which kind of dog you can bring to our facility.
  • Is there anything I have be careful about when bringing my pet?
    When you come here with your doggy, it is mandatory to bring a proof of rabies vaccination.
    We kindly ask you to bring and present it when you check in.
    *If your pet cannot get vaccinated due to unavoidable circumstances, please contact us once.
  • About rooms and equipment

  • Do you have an air conditioner?
    Yes. Each of the tents and eating space has an air conditioner, so you can have a wonderful time throughout the year.
  • What amenities do you have in each room?
    Please check out the details on the Room page.
  • Is it possible to have a BBQ and meal even if it rains?
    Yes. Each eating space is a building type, so even when it is rainy and bad weather, you can comfortably enjoy BBQs in any seasons.
  • Do you have a shower and bathroom (toilet)?
    Yes. The mobile houses installed in each building have a bathroom equipped with a bathtub and a toilet individually.
  • About food

  • Is it possible to bring my ingredients and beverages?
    Yes. You can freely bring them, use an induction cooktop and BBQ grill(Charged) installed in a room and enjoy your original glamping.
    *We also have frying pans and pots available for rental at the administration building.
    Please let us know if you are interested.
  • Is it possible to bring cooking tools such as a BBQ grill and gas stove?
    I am afraid it is not allowed to bring fire-causing devices in terms of safety.
    If you would like to have a BBQ with the Sudomari plan, please select an electric BBQ grill set(Charged) from Options on the Reservation page.
    There is an IH stove in the kitchen of the room, and we also have frying pans and pots available for rental in the administration building.
    It can also be used for cooking other than BBQ.
  • Is it possible to order only breakfast and dinner?
    Yes. Please make a reservation for the Sudomari plan and select “only breakfast” and “only dinner” according to your preferences.
  • Is it possible to have a BBQ outside?
    Yes. When the weather is good, it is possible to take a BBQ grill and tables out of a room, move them to each of the deck space and have a BBQ outside.
    Please feel free to ask our staff if you need help.
  • Others

  • Can we do a bonfire?
    There are individual fire pits in the garden space in each building, so you can enjoy a bonfire privately.
    ■You can use a basket of firewood for free.
    If you need additional firewood, we sell a basket of firewood for 1,100 yen.
    *In terms of safety, I am afraid it is not allowed to bring your own bonfire stand or firewood.
  • Is it possible to do fireworks?
    Yes. However, you can do only sparklers until 9 p.m.
    I am afraid you cannot do fireworks that make big noises or skyrocket fireworks. list